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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
The On Cloudrock 2.0 Waterproof shoe is a lightweight, all-weather hiking boot designed for comfort, protection, and performance on challenging trails. It blends the agility of a trail running shoe with the stability and support of a hiking boot.
Key Features and Technology
Waterproof Membrane: A proprietary waterproof membrane (made with 20% recycled content) keeps feet dry in wet and muddy conditions.
Cushioning: Features On's signature CloudTec® cushioning and Helion™ superfoam in the midsole for a responsive and comfortable ride.
Outsole Grip: The Missiongrip™ rubber outsole has re-engineered forefoot lugs and an improved geometry to provide superior traction on both wet and dry surfaces.
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