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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
The iconic Eau de Parfum, now reinvented towards sustainable luxury. One simple gesture, a step towards a happier tomorrow: refill your Iconic fragrance, again and again. Using the Refill helps to save up: — 50% LESS GLASS* — 46% LESS CARDBOARD* — 46% LESS PLASTIC* *comparing 1 refillable bottle 50ml + 1 refill 100ml vs. 3 non-refillable 50ml bottles. WHAT MAKES IT DIFFERENT The Eau de Parfum La Vie Est Belle is the first tasty Iris exclusively created for Lancôme by three of the most renowned French perfumers. A fragrance with a powerful trail, with a perfect balance between the nobility of Iris, the depth of Patchouli, and an alluring Vanilla accord, creating the perfect scent of happiness. La Vie Est Belle bridges notes of Iris Pallida Butter with the vibrant Patchouli – both sustainably-sourced ingredients – layered alongside notes of sensual Vanilla.
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