The velvety softness of a magnolia petal enhanced by the freshness of water for a luminous infusion bursting with floral notes. L’Eau d’Issey Eau& Magnolia pays tribute to the iconic bottle in its own unique way. A minimalist bottle that gets back to the essential, adorned with a touch of beige and topped with a wooden cap echoing the raw, untouched nature that has inspired it. The bottle of L’Eau d’Issey Eau & Magnolia is made of 20% recycled PCR glass. Each wooden cap, made of ash, is unique in terms of its colour and its veins. The fragrance itself is vegan and made of 85% of natural origin ingredients.
Processing Time: Orders are processed within 1-2 business days.
Shipping Rates: Calculated at checkout.
Shipping Method: Delivered via The Courier Guy with tracking.
Delivery Time: Estimated 1-3 working days main city centers, 3-5 days to outlying areas.
Cost: R100 delivery fee, free for orders over R1000.
Returns & Exchanges
Damage Claims: Contact carrier for damaged orders.
Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.