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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
ICONIC ARCHIVAL: The Raquel wrist watch is a true icon reborn. Its slim rectangular case, two-tone stainless steel bracelet, and mother-of-pearl dial keep things elegant and versatile, while the multifunction movement offers refined functionality
STYLE & FUNCTION: These women's watches feature a 23mm case, 12mm band width, hardened mineral crystal lens that resists scratches, and an accurate Quartz movement with 3-hand date analog display
SECURE ADJUSTABLE BUCKLE: The Raquel watch features a two-tone stainless steel bracelet band and links that can be removed for a customized fit
STAINLESS STEEL WATCHES FOR WOMEN: This women’s watch has a rectangular, two-tone stainless steel case and a gray dial
WATER-RESISTANT: This women’s watch resists water up to 50m (165ft) and is wearable for short periods of recreational swimming and showering, but not diving or snorkeling; 5 ATM
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