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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
An olfactory expression of the value of time. Crafted through a revolutionary process: a double-infusion with sandalwood and artisanal oakwood barrels.
Each fragrance is highly concentrated, containing 30% pure perfume oils, and underwent a meticulous six-month aging process, including a double infusion with sandalwood chips and oakwood barrels, resulting in a deep, layered scent experience. Housed in an original, refillable bottle – the first new design introduced by Amouage in 15 years – the Essences represent a pinnacle of olfactory artisanship. Reasons by Bertrand Duchaufour
Cause and effect. Echoes of thought. A sequence of events.
When it first emerges, Reasons is somewhat unassuming: its hazelnut opening presents a warmth that is comforting but also perhaps surprisingly unostentatious. But within moments, the scent grows, taking on an increasingly grander form. The part-herbaceous, part-fruity personality of davana creates layer upon layer of depth and complexity. Finally, the smoky woodiness of palo santo introduces a grounding, resonant earthiness – rooting the whole in a sense of timeless, harmonious stability.
With tremendous complexity and gravitas, Reasons conveys the idea that although the past may be gone, its effects live on forever, supporting the present, while giving it meaning, depth and value.
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