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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
Thule Subterra 2 duffel 35L is a must-have for your travels, with a sleek look and thoughtful design that makes it easy to pack and organize your belongings.
Wide opening with memory wire for easy packing.
Packing is a breeze with a wide doctor's bag style opening and flexible spring wire that prevents the sides of the bag from collapsing when opened.
Thoughtful interior organization.
The removable interior divider pocket helps organize and separate items when you need it or can be used as an additional packing cube.
Multiple carry options.
Carry by hand using snap-closure handles or over the shoulder using the included detachable padded shoulder strap.
Quick access to the essentials .
Quickly access your essentials using the exterior accessory pocket with key leash and keep things organized with the interior mesh zip pockets.
Sleek modern duffel design.
Main opening is held closed with a durable zipper and magnetic fid lock buckles for a sleek, modern look.
A bluesign® certified product.
bluesign® is a strict international criteria that ensures the protection of workers, consumers, and the environment.
High quality construction.
Durable construction thanks to the YKK zippers and 800D nylon that has a water-resistant finish free from PFCs, chemicals that can be harmful to the environment.
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