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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
Thule Chasm is a rough-and-ready duffel bag that can be thrown into your trunk or roof box, perfect for short trips or multi-day adventures.
Made of recycled fabrics.
All the exterior and interior fabrics, webbings, and mesh are made of 100% recycled materials.
Easy access to gear.
Easy access to gear through the oversized, wide-mouth opening.
Converts from a duffel to a backpack.
2-in-1 design easily converts from a duffel to a backpack (backpack straps tuck away when not in use).
Weather-resistant materials.
Protect contents from the elements with the durable, weather-resistant tarpaulin fabric.
Internal organization.
Keep small contents organized and easy to locate with the internal mesh pockets.
Keeps your items in place.
Prevent belongings from falling to the bottom of the bag in backpack mode thanks to external compression straps.
Carry case doubles as internal storage.
Included carry case provides convenient storage and can be used as an accessory pouch inside the bag.
Protects your belongings.
Protect belongings from the ground thanks to the padded bottom.
Quick access to the essentials.
Quickly access small go-to items in the large zippered mesh pocket.
Easy to lift.
Easily lift in and out of a trunk or a rooftop box with oversized grab handles.
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