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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
Elevate your daily ensemble with the Sophia Webster Women's Grace Flat, a masterclass in texture and timeless elegance. These aren't just flats; they are a sophisticated alternative to heels, blending Parisian chic with Webster's signature playful luxury.
Crafted with a sharp pointed toe, the Grace Flat features a stunning dual-material construction. The sleek, high-shine patent leather at the toe transitions seamlessly into a soft, velvety suede body, creating a rich visual contrast that demands a second look.
Exquisite Detail: The vamp is adorned with a delicate bow and a sparkling, crystal-encrusted buckle that catches the light with every step.
Refined Silhouette: A slender, adjustable slingback strap with a petite silver-tone buckle ensures a secure, personalized fit.
Subtle Lift: Features a low, metallic-wrapped block heel for a hint of shine and all-day comfort.
Signature Branding: Finished with the iconic Sophia Webster script on the cushioned leather footbed.
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