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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
A real statement bag Serenade Beverly Hills Georgie Print Monica Patent Leather Bag is a delight in a black and red peony rose print. The dual long shoulder straps are in black patent leather, and the hardware is a distinctive gold design. A top zip closure reveals one main and roomy compartment that is deeper and wider at the bottom, and you will love the internal and external pockets for organising all of your smaller items. Designed in Australia.
The pattern placement is unique in every bag. If you wish to see which one you are buying simply email us and we will take a photo of the very item that will be sent to you.
Made from patent leather
Serenade logo fabric interior
One main central zippered compartment
Two interior zip pockets
Two internal slip pockets
One exterior zip pocket
Two long handles
High quality gold tone hardware
Stands up, 5 gold metal bottom studs to protect the bag from dirt and scratches
Comes with a protective dust bag for storage
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