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Free standard shipping on orders over R1000
On Cloudnova
On's Cloudnova model is perfect in many ways, but there's one thing it does best. If you want to combine a run with your commute to work - or any other part of the day, you won't need two shoes. For one thing, the On Cloudnova are immensely, almost space-age, sleek, and they can handle running on harder surfaces thanks to their functional features. That's mostly thanks to the patented CloudTec cushioning technology and a solid layer in the Speedboard midsole. Try the On Cloudnova and check out the above.
Materials
Upper
Textile: The textile upper of the sneakers is lightweight, breathable and comfortable, ideal for everyday wear and sports. It ensures air circulation, keeps feet fresh and adapts to their shape. Often complemented with synthetic or rubber details for durability and support.
Syntetika: The synthetic upper is made of synthetic materials that are lightweight, durable and easy to clean. It provides good protection against moisture and at the same time allows for a comfortable wearing experience.
Midsole
CloudTec®: Technology developed by Swiss company On that is designed to improve the performance of running shoes. It incorporates unique hollow cylindrical elements in the outsole, known as Clouds, that compress vertically and horizontally to provide a soft landing and strong take-off.
Speedboard®: Speedboard™ technology is designed to harness the kinetic energy produced during movement and convert it into momentum. This means that the more you move, the more the technology accelerates and propels you forward
Sole
Rubber: The rubber outsole provides excellent grip and durability on a variety of surfaces. Thanks to its elasticity, it absorbs shock, increasing comfort when walking or running.
Shipping & Delivery
Processing Time: Orders are processed within 1–2 business days.
Shipping Rates: Shipping rates are calculated at checkout.
Shipping Method: Orders are delivered via The Courier Guy and Internet Express.
Delivery Time: Estimated delivery is 1–3 working days to main city centres and 3–5 working days to outlying areas.
Shipping Cost: A R100 delivery fee applies to orders under R1000. Orders over R1000 qualify for free delivery.
Returns & Exchanges
Damage Claims: For orders damaged during delivery, please contact us and the carrier immediately.
Returns & Exchanges: Items may be returned within 14 days with valid proof of purchase, provided they are unworn, unused, in saleable condition, and returned with the original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items may be returned within three months with proof of purchase for repair, exchange, or a refund in the form of a gift card. This will only take place once the item has been inspected by the manufacturer and feedback has been provided by them.
Merchandise, Appliances & Electrical Products: These items may be refunded or exchanged within 14 days with valid proof of purchase, provided they are unused, in their original packaging, and have the price tags attached. Appliances and electrical products are subject to the applicable manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranties do not cover certain types of damage.
Online Purchases: Online purchases may be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: Orders cannot be cancelled or changed once they have been placed. Goods may be returned in accordance with the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14–21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. If you do not live near a store, please contact Customer Care regarding returns.
Exchanges: One free exchange is permitted per order. Any subsequent exchanges will incur a R100 charge per trip.
Contact: For any queries, please contact Customer Service via phone or email. Please see the full refund policy.
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