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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
The On Cloudwander Waterproof are lightweight, versatile women's hiking shoes in a Navy/Desert (blue and beige/tan) colorway, combining the comfort of a running shoe with the stability and grip of a hiking boot. They are designed for all-day performance in various outdoor conditions.
Key Features and Technology
Waterproof Protection: The shoes feature a waterproof, yet breathable, membrane to keep feet dry in wet conditions.
Cushioning: CloudTec® cushioning provides soft landings and impact absorption for comfort on long hikes.
Traction: The Missiongrip™ rubber outsole with multidirectional lugs offers reliable grip on both dry and wet terrain.
Responsiveness: A Speedboard™ plate within the midsole helps store and release energy with each step for a more dynamic feel.
Stability: The design includes a heel stabilizer for added support and protective reinforcements at the toes.
Materials: The upper is made with a high percentage of recycled materials (e.g., 95% recycled nylon mesh on some variants), aligning with eco-conscious manufacturing.
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