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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
The On Cloud 3MD10640485 The Roger Advantage 2.0 is a men's tennis-inspired sneaker, co-created with Roger Federer, that blends a clean, minimalist aesthetic with advanced, concealed performance technology for all-day comfort.
Key Features and Design
Concealed CloudTec® Cushioning: Invisible from the outside, the CloudTec® elements provide a soft landing and responsive push-off, delivering On's signature "running on clouds" sensation evolved for everyday wear.
Hidden Speedboard®: An integrated, TPU-injected Speedboard® works with the CloudTec® to enhance stability and energy return, promoting a smooth, propulsive rolling motion with every step.
Vegan Leather Upper: The shoe features an ultra-smooth, soft-touch matte vegan leather upper with a perforated design, contributing to its clean lines, minimal stitching, and sophisticated look.
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