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Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
Hamidi Pure Oriental Bakhoor 70 Gram, Long Lasting, Scented, Smoke-Free Aroma, Refreshing, Beauty of Nature . Experience the pure oriental indulgence of aroma and therapy with Hamidi Bakhoor made from powdered natural agarwood chips and soaked in sweet-smelling fragrant oils
Bakhoor, also known as bukhoor, is a traditional Arabic fragrance made from a combination of natural ingredients such as wood chips, resin, and essential oils. It is typically burned on charcoal or in an incense burner, and the smoke is believed to purify the air and create a pleasant and inviting ambiance.
To use bakhoor, you will first need a heat source, such as a charcoal disc or electric incense burner. Once your heat source is ready, take a small amount of the bakhoor, usually a small piece of wood chip or a few pellets, and place it on the heat source. As the bakhoor heats up, it will release its fragrant smoke, which you can then waft around your home or space using a feather or fan.
Bakhoor can be used in a variety of settings and occasions, such as during Thursday nights, Friday prayers, Eid celebrations, Ramadan, and other Muslim festivals. It is also commonly used in traditional Arabic homes and businesses to create a warm and welcoming atmosphere. The burning of bakhoor is also considered an act of worship and it is said to bring blessings and peace to the home.
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