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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
New from Elizabeth Arden is White Tea Eau Florale Eau de Toilette, a feminine and delicate fragrance that celebrates the beauty of life with beautiful flowers and rich ingredients for a truly unique sensorial experience. White Tea invites you to share in the beauty that surrounds ever day with this new addition. Feminine, luminous and delicate, this joyful scent is comprised of a floral-musk bouquet that opens with pink freesia and muguet, indulges the senses further with pink orris and blush honey suckle and settles to a cozy close with musk and trisamber. Eau Florale’s pale pink juice is bottled in see-through glass to indicate EDT strength with an elevated petal floral print carton.
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