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Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
Dolce&Gabbana Velvet Incenso captures the smoke of incense, rising in the shadow of the volcanic Mount Etna like a spiritual veil. A fascinatingly intense perfume where the ancient namesake ingredient composes a glittering mosaic of sizzling resin with Italy’s finest ingredients.
Part of the exclusive Dolce&Gabbana Velvet Collection, luxury fragrances embroidered on lush velvet, offering an invitation to discover and explore the brand's creative vision. An intimate and authentic voyage expressed through our Designers' olfactive memories and their love for Italy.
THE DESIGN
The iconic flacon of the Dolce&Gabbana Velvet Collection, made of dense glass, is topped with a dark gray velvet-trimmed stopper with golden accents. The flacon of Dolce&Gabbana Velvet Incenso Eau de Parfum is also personalized with an engraved golden plate, and comes encased in a black velvet coffret.
Dolce&Gabbana Velvet Incenso Eau de Parfum: a modern interpretation of one of the most ancient and mystical perfumery ingredients.
A spicy incense fragrance created by Cécile Matton and Julie Massé exclusively for Dolce&Gabbana.
TOP
Vibrant African incense essence is set alight by a spark of elemi whose citrus accents introduce black pepper.
HEART
The heart hosts a harmonious blend of Spanish cistus with the balsamic intensity of incense resinoid.
BASE
In the background of Dolce&Gabbana Velvet Incenso, the strength of cedarwood from the United States intertwines with velvety notes of patchouli and the sweet vanilla of benzoin.
OLFACTORY FAMILY
Spicy Incense
OLFACTORY MOOD
African Incense: a profoundly sensual scent.
Spanish Cistus: a resin with ambery charm.
USA Cedarwood: sensual and persistent.
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