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Free standard shipping on orders over R1000
Free-spirited, legendary and forever enchanting.
A French luxury Maison, open-minded and curious about the world, Cartier designs timeless creations and finds beauty wherever it may lie. In tune and engaged with its time and constantly enriching its legacy, Cartier continues to expand the limits of creativity and enhance beauty with its savoir-faire.
Founded during the era of great inventions, Cartier has always been inspired by the progression of ideas and artistic movements. The Maison continues this progression today, all the while creating an expression of its own.
Love, Trinity, Juste un Clou, Tank, Panthère, Santos… From high and fine jewellery to watchmaking, from leather goods to fragrances, eyewear and objects, Cartier reveals beauty in every creation, with just the right touch of panache and the secret signature of its unique expertise.
Shipping & Delivery
Processing Time: Orders are processed within 1–2 business days.
Shipping Rates: Shipping rates are calculated at checkout.
Shipping Method: Orders are delivered via The Courier Guy and Internet Express.
Delivery Time: Estimated delivery is 1–3 working days to main city centres and 3–5 working days to outlying areas.
Shipping Cost: A R100 delivery fee applies to orders under R1000. Orders over R1000 qualify for free delivery.
Returns & Exchanges
Damage Claims: For orders damaged during delivery, please contact us and the carrier immediately.
Returns & Exchanges: Items may be returned within 14 days with valid proof of purchase, provided they are unworn, unused, in saleable condition, and returned with the original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items may be returned within three months with proof of purchase for repair, exchange, or a refund in the form of a gift card. This will only take place once the item has been inspected by the manufacturer and feedback has been provided by them.
Merchandise, Appliances & Electrical Products: These items may be refunded or exchanged within 14 days with valid proof of purchase, provided they are unused, in their original packaging, and have the price tags attached. Appliances and electrical products are subject to the applicable manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranties do not cover certain types of damage.
Online Purchases: Online purchases may be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: Orders cannot be cancelled or changed once they have been placed. Goods may be returned in accordance with the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14–21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. If you do not live near a store, please contact Customer Care regarding returns.
Exchanges: One free exchange is permitted per order. Any subsequent exchanges will incur a R100 charge per trip.
Contact: For any queries, please contact Customer Service via phone or email. Please see the full refund policy.
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