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Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
Smart BOSS trousers in black, and on the sides there are wide, blue stripes. In the middle of the side of the legs there is a narrow, white stripe, and below it is printed a white logo on the left leg.
The BOSS trousers have long leg and wide elastic edges, and at the waist they can be tightened with a white drawstring, Fortil has open pockets with cotton lining, and on the back there is a lower pocket on the right side.
The Trousers consist of two layers, the outer one is made of a sporty polyamide, and on the inside there is soft cotton jersey. The Trousers can either be used for everyday or for sport.
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