Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
The GEL-KAYANO™ 31 running shoe combines maximum support with ultimate comfort for complete peace of mind. Our most advanced stability shoe yet, it’s designed to help you run further for longer. And thanks to its adaptive stability and superior comfort, you’ll wish the road would never end.
The shoe’s 4D GUIDANCE SYSTEM™ technology is a revolutionary stability system that will help stabilise your stride while running, but that doesn’t mean that we’ve compromised on comfort. In fact, the pairing of its PureGEL™ technology and soft FF BLAST™ PLUS ECO foam means you’ll experience incredible comfort each time you hit the road.
What makes GEL-KAYANO™ 31 running shoe so supportive and comfortable?
Revolutionary 4D GUIDANCE SYSTEM™ technology delivers adaptive stability for moments when you need it most to keep you running for longer.
PureGEL™ technology improves softness and shock absorption to reduce the impact on your joints and keep you running comfortably.
FF BLAST™ PLUS ECO foam delivers softer landing and energised cushioning to keep you feeling comfortable on harder surfaces.
What else makes the GEL-KAYANO™ 31 shoe stand out?
This shoe is designed with your protection and comfort in mind - we’ve spent hours testing and perfecting it at our Institute of Sport Science (ISS) in Japan. The GEL-KAYANO™ 31 running shoe includes additional technical features to support you during your runs, which you’ll find listed under ‘Tech & Features’ below.
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