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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
A song of salty incense, of mineral warmth and summer meditations, Lineage is the scent of travelling far from home to get closer to yourself. THE MINERAL SHORES OF MASIRAH
A dream of faraway. Sundrenched horizons, empty lands, the mineral tang of Sichuan Pepper, the pulsing radiance of Ginger and a whiff of sea spray that altogether smell like the promise of breaking free from the world.
On a desert island, wrought of golden Myrrh and Frankincense, a silhouette lies beneath the sun, beneath the sky. A waft of suntan skin catches you unaware, a whiff of Fenugreek, like maple sweet, more gourmand than summer.
It beckons you closer. The warmth sunsets, the saltiness of Myrrh and Frankincense absolutes appears at last under maroon strikes of Benzoin and Labdanum.
A song of salty incense, of mineral warmth and summer meditations, Lineage is the scent of travelling far from home to get closer to yourself.
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