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Free standard shipping on orders over R1000
Damage Claims: Contact carrier for damaged orders. Returns & Exchanges: Items can be returned within 14 days with proof of purchase, in unworn, unused, and saleable condition with original packaging and tags. Hygienic items cannot be returned. Gift vouchers are non-refundable.
Defective Goods: Defective items can be returned within three months with proof of purchase for repair, exchange, or refund in the form of a gift card.
Merchandise, Appliances, and Electrical Products: These can be refunded or exchanged within 14 days with valid proof of purchase, in unused, original packaging, and with price tags attached. Appliances and electrical products are subject to manufacturer/supplier warranties.
Premium Items: Premium items cannot be returned or exchanged.
Padel Equipment: Each brand has its own warranty terms. Warranty does not cover certain types of damage.
Online Purchases: Items can be returned or exchanged at the store. Faulty or damaged items can be reported to Customer Care.
Order Cancellations: No cancellations or changes to orders are accepted once placed. Goods can be returned under the Returns Policy.
Refund Process: Refunds will be processed within a reasonable time frame. Credit card refunds may take 14-21 working days. Refunds will be issued to the original payment method. Same-day delivery goods can only be returned at the store. Contact Customer Care for returns if you do not live near a store.
Exchanges: One free exchange is allowed per order. Subsequent exchanges will be charged at R100 per trip.
Contact: For any queries, contact Customer Service via phone or email. See the full refund policy here.
The Vialli Idmiration Bucket Hat is primarily made from durable cotton or a cotton-blend fabric. This material is designed to be lightweight, breathable, and provide comfort for everyday wear.
While specific care instructions were not found on the product pages, general guidelines for a cotton bucket hat involve hand or machine washing on a gentle cycle.
Care Instructions
Washing: Hand washing in cool water with a mild detergent is the safest method. If using a washing machine, use a gentle cycle, cold water, and place the hat in a mesh laundry bag to maintain its shape.
Drying: Air drying is highly recommended. Gently squeeze out excess water (avoid wringing), reshape the hat, and place it on a clean, dry surface or hat stand to dry away from direct sunlight or heat sources.
Stain Removal: Spot clean small stains as they occur. For stubborn stains, pre-treat them with a gentle stain remover before washing
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